Mid-Michigan Section





"GM Customer Care & Aftersales"


Tuesday, 18-Nov-2014
Speaker: Charlie Hyndman, Vice President Global Aftersales, Supply Chain, Warehousing and Logistics, General Motors
Program Chair: Mark Pope

6:00 PM Social Hour,
7:00 PM Dinner
8:00 PM Program

Holiday Inn Flint. 5353 Gateway Center, Flint Township

http://www.maynardsautoservice.com/images/ac-delco.jpgGM Customer Care and Aftersales (CCA) markets automotive replacement parts worldwide for GM and non-GM vehicles through four distinct distribution channels, which include GM dealers, wholesale distributors, ACDelco warehouse distributors, and consumer-related outlets such as auto parts and general discount stores. CCA manages over 350,000 parts delivering to over 5,100 dealers, 168 DDG locations & 78 export countries. GMs Customer Care & Aftersales is the only business unit that supports the vehicle from cradle to grave.
Approximately 4,800 hourly and salaried employees work within GM North America CCA including 25 warehouse facilities, Central Office, Engineering and Technical Centers, and field sales regions within the United States, Canada and Mexico. CCAs headquarters is in Grand Blanc, Mich.

https://octane.trademotion.com/sfimages/216332/contentimages/gm_accessories.gifGM Retail channel provides GM & ACDelco parts and service retailing consulting to GM car and truck dealerships across North America.
GM Wholesale channel is a subset of GM Dealers that sell into the wholesale market with emphasis on collision and powertrain.
ACDelco channel sells and markets primarily to the independent aftermarket sales including all makes, with a broad base of service parts commonly replaced during the lifetime of a vehicle.
CCAs Service Operations is the organization responsible for supporting GMs NA Hynmandealer service business with training, service information and warranty assistance. CCAs Global Service Engineering has responsibility for the service launch readiness of every GM vehicle launch globally.

Hyndman has over 37 years of experience with General Motors. He joined GM as an hourly employee in GM of Canada. He progressed to many key manufacturing salaried positions in Canada and in the US, before moving to Customer Care and Aftersales. He is now the Vice President of Global Aftersales, Supply Chain, Warehousing and Logistics. He leads an organization to improve Safety, Quality, Cost and Customer Service around the globe. He has responsibility for 74 warehouses in 32 countries where his team continues to deliver benchmark levels of customer service.

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No reservations AFTER Noon (12PM) Nov. 11th 

Contact: Bernard Santavy at (810) – 635 – 7948
          or SAEMidMichSec@cs.com

 

SAEMidMichSec@cs.com

On-Line Tickets for This Meeting

"GM Customer Care & Aftersales"


18-Nov-2014

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Reservation required
by email: SAEMidMichSec@cs.com
or telephone: 810-635-7948
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Planned SAE Events!
dd "GM Customer Care & Aftersales"

Speaker: Charlie Hyndman, GM Vice President Global Aftersales, Supply Chain, Warehousing and Logistics
Program Chair: Mark Pope
November 18, 2014
Holiday Inn, Flint, MI

6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

"National Engineers Week Annual Banquet"
Collegiate Chapter Project Presentation Competition
Speaker: Collegiate Team Members
Program Chair: Mark Pope
February 19, 2015
Bavarian Inn Lodge, Frankenmuth, MI

6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

TENTITIVE "Extreme Indoor Kart Racing" TENTITIVE

Speaker: You race! Not a presentation
Program Chair: Mark Pope
March 26, 2015
Extreme Indoor Kart Racing, 2259 W Vienna Rd, Clio, MI

To be announced
"GM Infotainment"

Speaker: Matt G. Przybylski, GM Director of Infotainment, Global Telematics and Infotainment Engineering
Program Chair: Mark Pope
April 27, 2015
Holiday Inn, Flint, MI

6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

"ARSENAL of DEMOCRACY"
Presented on the deck of USS Edson
Speaker: Charles K. Hyde, Author
Program Chair: Patrick Bisson
Saturday, May 16, 2015
Onboard the USS Edson, Bay City, MI

1:00 PM Social Hour and Ship Tours
1:30 PM Program
2:30 PM Book Signing and Ship Tours


Announcements

 

Looking forward to a great section year. We have lots of events planned and are hoping that you find them interesting and worth attending!

 

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Would your organization sponsor or host an event and provide a speaker?
Contact Bernard Santavy, Mid-Michigan SAE Section Chair
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Click here to view benefits available to you.
Click here to view events from ESD and affiliate societies.

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5:30 PM Tour & Buffet Dinner
7:00 PM Program

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Program Chair: Mark Pope
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6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

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"Back to the Bricks"


August 12-16, 2014
Flint, MI

Join Mid-Michigan SAE at Flint's Back to the Bricks http://backtothebricks.org/schedule/


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8:00 am - 5:00 pm Car Show

 

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Event Photos

2013-2014 Events      
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This event was hosted by The Steam Railroading Institute. SAE was a guest exhibitor.
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Owosso, MI

presented by The Steam Railroading Institute

http://michigansteamtrain.com/expo-2014/

 

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Win Prizes - $35 for Fastest Lap

Program Chair: Bernard Santavy
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"Collegiate Chapters"
Baja, Formula SAE, Super-MPG, Clean Snowmobiles, and FirstRobotics robot

Program Chair: Mark Pope
18-Feb-14
Bavarian Inn Lodge, Frankenmuth, MI

6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

feb

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aaa "Corvette Racing"
Presented by the author and racing program manager
Speaker: Douglas Fehan
Program Chair: Mark Pope
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Holiday Inn, Flint, MI

6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

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dd

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"BAE Systems - U.S. Combat Systems"
Presented by BAE Systems
Speaker:Mark Signorelli, Vice President and General Manager
Program Chair: Mark Pope
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5:30 PM Sign in
6:00 PM Program start
8:00 PM Program end

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Tech Center NewsArticle from Tech Center News
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"Premium V4 Powertrain"
& Lingenfelter Collection Tour

Speaker: Fritz Kayle,
Katech CEO and co-founder
Program Chair: Mark Pope
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7819 Lochlin Drive,
Brighton, Mi
6:00 PM Social Hour
7:00 PM Dinner
8:00 PM Program

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Program Chair: Mark Pope
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Holiday Inn

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Speakers: Student Project Members
Program Chair: Mark Pope
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Bavarian Inn Conference Center - Frankenmuth
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Mark Stielow Book "Pro-Touring Muscle Cars"
Speaker: Mark Stielow, book author
Program Chair: Mark Pope

MONDAY, NOVEMBER 12, 2012
Holiday Inn
5353 Gateway Centre, Flint

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Steam Coffin Book Cover "Steam Coffin"
Captain Moses Rogers and The Steamship Savannah Break the Barrier
Speaker: John Laurence Busch, author
Program Chair: Mark Pope
OCTOBER 8, 2012
Campus Center, 4th Floor, Gold Room
Kettering University

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Harlow Curtice Trophy "Presentation Of Harlow Curtice Award"
Congratulations to Tom Brown
Winner of the 2012 B2B Harlow Curtice Award
with his 1950 Buick Convertible!

AUGUST 18, 2012
Back To The Bricks
Downtown Flint, Michigan

photos
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Chrysler Museum "A Look Inside The Original Ramchargers Drag Racing Team and Chrysler Museum Tour"
Speakers: Original Ramcharger Team Members
Program Chair: Tom Huppertz/Bill Owen
APRIL 30, 2012
Walter P. Chrysler Museum
1 Chrysler Dr, Auburn Hills

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GM Electric Vehicle "Human Interface for a GM Extended Range Electric Vehicle"
Speakers: Danielle Cory/Eugenie Abboud
Program Chair: Mark Pope
MARCH 19, 2012
Room S128, Baker College Technology Center
Bristol Rd, Flint

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STUDENT NIGHT "Student Chapter Presentations on SAE Projects"
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Program Chair: Mark Pope
FEBRUARY 23, 2012
Bavarian Inn Conference Center - Frankenmuth
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Biogas "Bio-Fuels Project"
Speaker: Anna Brynas, Swedish Biogas
Program Chair: Mark Pope

NOVEMBER 7, 2011
Campus Center, 4th Floor, Gold Room
Kettering University
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Dr. Jack Simon "A Materials Engineer in the White House - An Inside Look"
Speaker: Dr. Jack Simon
Program Chair: Susan Manyen/Mark Pope
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Zehnder's, Frankenmuth
AFS/SAE/ASM Joint Meeting

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Meeting Photos
GM Race Car "Overview Of Chevy Racing"
Speaker: Jim Campbell
Program Chair: Mark Pope
SEPTEMBER 12, 2011
Room S128, Baker College Technology Center
Bristol Rd, Flint

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Harlow Curtice Trophy "Presentation Of Harlow Curtice Award"
AUGUST 20, 2011
Back To The Bricks
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Press Release
Press
Release
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Lingenfelter Collection "The Building of Performance Vehicles"
Speaker: Mike Copeland
Program Chair: Mark Pope
APRIL 25, 2011
Lingenfelter Collection, Brighton, Mich

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wind turbine "Wind Turbine Project"
Speaker: Dr. David Benson , Kettering University
Program Chair: Mark Pope

NOVEMBER 1, 2010
Kettering University - Flint, MI
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plug "PHEV Charge Coupler and Cordset Practices"
Speaker: Gery Kissel
Program Chair: Mark Pope
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Zehnder's Frankenmuth - Frankenmuth, MI
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Fuel cell "Chevrolet Fuel Cell Vehicle"
Speaker: Carlos Franca , GM Manager of Propulsion Systems Lab
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Baker College Technology Center - Bristol Rd, Flint
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Fuel cell "Tutorial on Plug-In Hybrids"
Speaker: Dr. James E. Gover
Program Chair: Mark Pope
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Kettering University - Flint
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